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Case study 18 / Advisory and transactional

Tracingconsultationpreparation inquiries to their pages

A matrimonial and family practice in Fort Wayne, Indiana, 14 staff. Built in 15 working days after content approval, using originating-page field, service category, inquiry reporting and exclusion of sensitive message text.

The client

  • Client typeMatrimonial and family practice
  • RegionFort Wayne, Indiana
  • Size14 staff; one locally managed operation
  • Build time15 working days
  • Practice areaFamily law firms

Named by type and region only. No firm name, logo or domain is published.

  1. Where the firm started

    Inquiries about consultation preparation arrived with no hint of their origin. Discussions about what to improve drew on memory rather than evidence.

  2. The problem with the old site

    Day to day with consultation preparation, content reviews ran on recollection and seniority. The most-read page and the most persuasive page were assumed, wrongly, to be the same.

  3. What we built

    Each inquiry now records its originating page and service category alongside consultation topic, general location and safe contact preference. A basic report separates submitted inquiries from raw visits and keeps reporting apart from sensitive message content.

  4. The features it used

    • Originating-page field
    • Service category
    • Inquiry reporting
    • Exclusion of sensitive message text

    Where this lives in a GetLawyerWebsite plan:

  5. How long it took

    15 working days after content approval, including staff review and handover.

  6. What changed at the firm

    For consultation preparation, decisions about pages can follow the data the site actually collects. The walkthrough shows measurement being established, not results being promised.

I asked for one number: which page prompts consultation preparation contact. We finally have it, and it settled several long-running arguments.

Holly HalliwellOperations manager, matrimonial and family practice, Fort Wayne, IndianaOriginating-page field, Service category, Inquiry reporting, Exclusion of sensitive message text

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Answers

Questions about this case study

How long did the project for this matrimonial and family practice take?

15 working days after content approval, including staff review and handover.

Which parts of the site did this work use?

Originating-page field, Service category, Inquiry reporting, Exclusion of sensitive message text. On our plans this sits under consultation requests (every plan).

Does this case study describe a legal matter or its outcome?

No. It describes website and intake work for a matrimonial and family practice in Fort Wayne, Indiana. GetLawyerWebsite is not a law firm, attorney or legal service provider, and nothing here is legal advice or a statement about any legal result.

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