Case study 10 / Advisory and transactional
Separate routesfor consultationpreparation inquiries
A private client law firm in Burlington, Vermont, 5 staff. Built in 15 working days after content approval, using contact categories, separate follow-up route, relevant form fields and clear button labels.
The client
- Client typePrivate client law firm
- RegionBurlington, Vermont
- Size5 staff; one locally managed operation
- Build time15 working days
- Practice areaEstate planning firms
Named by type and region only. No firm name, logo or domain is published.
Where the firm started
Every consultation preparation visitor, whatever their purpose, was sent to the same general contact page. New requests and live conversations shared one form.
The problem with the old site
Day to day with consultation preparation, the team received a jumble of messages with vague subjects. Telling new business apart from continuing conversations meant reading every line of every message.
What we built
The contact page now opens with three plain options and routes each to a fit-for-purpose form. New inquiries collect consultation topic, general location and safe contact preference; follow-ups take a shorter path.
The features it used
- Contact categories
- Separate follow-up route
- Relevant form fields
- Clear button labels
Where this lives in a GetLawyerWebsite plan:
How long it took
15 working days after content approval, including staff review and handover.
What changed at the firm
For consultation preparation, the inbox describes itself now. Categories come attached, and follow-ups stop impersonating new business.
Our consultation preparation contact page now mirrors real life. New customers and existing ones take different doors, and we can tell them apart instantly.
Want the same on your firm's site?
Plans from $137 a month, with the $797 build fee invoiced only after launch. We will show you which parts of this work your firm would get.
Answers
Questions about this case study
How long did the project for this private client law firm take?
15 working days after content approval, including staff review and handover.
Which parts of the site did this work use?
Contact categories, Separate follow-up route, Relevant form fields, Clear button labels. On our plans this sits under consultation requests (every plan).
Does this case study describe a legal matter or its outcome?
No. It describes website and intake work for a private client law firm in Burlington, Vermont. GetLawyerWebsite is not a law firm, attorney or legal service provider, and nothing here is legal advice or a statement about any legal result.
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The next step
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