Case study 13 / Advisory and transactional
Evenings and weekends,handled properly forconsultation preparation
A family law and mediation firm in Stamford, Connecticut, 14 staff. Built in 10 working days after content approval, using after-hours request form, staff response window, morning request summary and clear acknowledgment.
The client
- Client typeFamily law and mediation firm
- RegionStamford, Connecticut
- Size14 staff; one locally managed operation
- Build time10 working days
- Practice areaFamily law firms
Named by type and region only. No firm name, logo or domain is published.
Where the firm started
After hours, the consultation preparation page offered a number nobody would answer and a form that asked almost nothing useful.
The problem with the old site
With consultation preparation, overnight messages lacked the details a response needed. Mornings began with reconstruction across voicemail, email and half-finished forms.
What we built
An out-of-hours contact route now records consultation topic, general location and safe contact preference, states when the team normally responds and explains the path to a conflict review followed by an intake call. It never pretends an automated acknowledgment is a staff member replying.
The features it used
- After-hours request form
- Staff response window
- Morning request summary
- Clear acknowledgment
Where this lives in a GetLawyerWebsite plan:
How long it took
10 working days after content approval, including staff review and handover.
What changed at the firm
When it comes to consultation preparation, overnight interest becomes a tidy morning list.
We close at night, and the website says so while still being useful. Consultation preparation inquiries arrive complete by morning.
Want the same on your firm's site?
Plans from $137 a month, with the $797 build fee invoiced only after launch. We will show you which parts of this work your firm would get.
Answers
Questions about this case study
How long did the project for this family law and mediation firm take?
10 working days after content approval, including staff review and handover.
Which parts of the site did this work use?
After-hours request form, Staff response window, Morning request summary, Clear acknowledgment. On our plans this sits under consultation requests (every plan).
Does this case study describe a legal matter or its outcome?
No. It describes website and intake work for a family law and mediation firm in Stamford, Connecticut. GetLawyerWebsite is not a law firm, attorney or legal service provider, and nothing here is legal advice or a statement about any legal result.
Keep reading
Related case studies
The next step
Book a demo and seeyour firm's sitebefore you pay for it
A live walk-through on your screen of the site your firm would get: your practice areas, your attorneys, your consultation terms. No build fee until it is live and you have approved it.
Or email hello@getlawyerwebsite.com. A person replies within one working day.