Case study 07 / Litigation and defense
From shared inbox tonamed owner forconsultation preparation
A criminal defense practice in Cedar Rapids, Iowa, 11 staff. Built in 20 working days after content approval, using assignment rules, follow-up status, backup owner and internal request summary.
The client
- Client typeCriminal defense practice
- RegionCedar Rapids, Iowa
- Size11 staff; one locally managed operation
- Build time20 working days
- Practice areaCriminal defense firms
Named by type and region only. No firm name, logo or domain is published.
Where the firm started
Requests about consultation preparation landed in a shared inbox that several people watched between other duties. Nobody could see who had taken responsibility for what.
The problem with the old site
When it comes to consultation preparation, some inquiries got two answers and others got none. Vacation coverage turned into a forensic exercise through the inbox before anyone dared reply.
What we built
Each request arrives with consultation topic, general location and safe contact preference, is assigned to a responsible person, and shows its follow-up state. Coverage is arranged in advance, not discovered in a crisis.
The features it used
- Assignment rules
- Follow-up status
- Backup owner
- Internal request summary
Where this lives in a GetLawyerWebsite plan:
How long it took
20 working days after content approval, including staff review and handover.
What changed at the firm
With consultation preparation, ownership is no longer a matter of whoever happens to notice first.
Consultation preparation messages always reached us. What they lacked was a name beside them, and now they have one.
Want the same on your firm's site?
Plans from $137 a month, with the $797 build fee invoiced only after launch. We will show you which parts of this work your firm would get.
Answers
Questions about this case study
How long did the project for this criminal defense practice take?
20 working days after content approval, including staff review and handover.
Which parts of the site did this work use?
Assignment rules, Follow-up status, Backup owner, Internal request summary. On our plans this sits under consultation requests (every plan).
Does this case study describe a legal matter or its outcome?
No. It describes website and intake work for a criminal defense practice in Cedar Rapids, Iowa. GetLawyerWebsite is not a law firm, attorney or legal service provider, and nothing here is legal advice or a statement about any legal result.
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The next step
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