Case study 04 / Litigation and defense
A properacknowledgment forconsultation preparation
A employment law advisory practice in Naperville, Illinois, 17 staff. Built in 25 working days after content approval, using confirmation page, acknowledgment email, correction contact and opening-hours guidance.
The client
- Client typeEmployment law advisory practice
- RegionNaperville, Illinois
- Size17 staff; one locally managed operation
- Build time25 working days
- Practice areaEmployment law firms
Named by type and region only. No firm name, logo or domain is published.
Where the firm started
The consultation preparation form ended in silence. No confirmation page, no follow-up email, no indication of the next step.
The problem with the old site
For consultation preparation, senders resubmitted or telephoned to confirm receipt. Each duplicate cost more time to untangle than the original inquiry would have.
What we built
Submissions now end on a confirmation page that recaps the inquiry and describes the path to a conflict review followed by an intake call. A follow-up email explains how to amend the details and gives realistic response expectations tied to working hours.
The features it used
- Confirmation page
- Acknowledgment email
- Correction contact
- Opening-hours guidance
Where this lives in a GetLawyerWebsite plan:
How long it took
25 working days after content approval, including staff review and handover.
What changed at the firm
Day to day with consultation preparation, senders leave with proof of receipt and a stated next step. The team works single conversations rather than clusters of duplicates.
The confirmation for consultation preparation spells out what we do next. Nobody should have to wonder whether pressing send actually worked.
Want the same on your firm's site?
Plans from $137 a month, with the $797 build fee invoiced only after launch. We will show you which parts of this work your firm would get.
Answers
Questions about this case study
How long did the project for this employment law advisory practice take?
25 working days after content approval, including staff review and handover.
Which parts of the site did this work use?
Confirmation page, Acknowledgment email, Correction contact, Opening-hours guidance. On our plans this sits under consultation requests (every plan).
Does this case study describe a legal matter or its outcome?
No. It describes website and intake work for a employment law advisory practice in Naperville, Illinois. GetLawyerWebsite is not a law firm, attorney or legal service provider, and nothing here is legal advice or a statement about any legal result.
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