Case study 20 / General and community practice
A handover thatoutlives theconsultation preparation project
A community legal services practice in Albuquerque, New Mexico, 5 staff. Built in 25 working days after content approval, using page inventory, maintenance notes, backup reviewer, form check instructions and support contacts.
The client
- Client typeCommunity legal services practice
- RegionAlbuquerque, New Mexico
- Size5 staff; one locally managed operation
- Build time25 working days
Named by type and region only. No firm name, logo or domain is published.
Where the firm started
Earlier projects had delivered pages and departed. Routine questions about maintaining consultation preparation content depended on people who no longer answered email.
The problem with the old site
For consultation preparation, staff were unsure how to request an update, test a form or establish who had approved a change. Routine website tasks stalled whenever the usual contact was away.
What we built
Alongside the site, the team received a page inventory, maintenance instructions, contact details and a guided check of the route to a conflict review followed by an intake call. Responsibility for consultation steps and public attorney credentials is assigned to a named owner with a backup.
The features it used
- Page inventory
- Maintenance notes
- Backup reviewer
- Form check instructions
- Support contacts
Where this lives in a GetLawyerWebsite plan:
How long it took
25 working days after content approval, including staff review and handover.
What changed at the firm
Day to day with consultation preparation, the team operates the site from its own reference document. Updates no longer wait on anyone's memory or calendar.
Good consultation preparation pages matter; knowing how to maintain them matters more. The handover lets anyone here pick it up.
Want the same on your firm's site?
Plans from $137 a month, with the $797 build fee invoiced only after launch. We will show you which parts of this work your firm would get.
Answers
Questions about this case study
How long did the project for this community legal services practice take?
25 working days after content approval, including staff review and handover.
Which parts of the site did this work use?
Page inventory, Maintenance notes, Backup reviewer, Form check instructions, Support contacts. On our plans this sits under weekly detail updates (every plan) and managed hosting (every plan).
Does this case study describe a legal matter or its outcome?
No. It describes website and intake work for a community legal services practice in Albuquerque, New Mexico. GetLawyerWebsite is not a law firm, attorney or legal service provider, and nothing here is legal advice or a statement about any legal result.
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The next step
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